A good diligence checklist does two jobs. It helps you compare businesses consistently, and it helps you identify the few issues that can permanently impair value after settlement.
This checklist is written for buyers reviewing smaller Australian businesses, where incomplete records, owner dependence, weak systems, and messy transition planning are common. It is general information, not legal, tax, or financial advice.
Use it as a way to organise your process and document open questions, rather than as a substitute for professional advisers.
Key takeaways
- Confirm earnings quality before debating valuation.
- Check whether revenue is concentrated, recurring, and transferable.
- Review BAS, payroll, superannuation, lease, and licence issues early.
- Document red flags in one place so you can compare opportunities cleanly.
1. Financial diligence
Start with the financial statements, but do not stop there. Smaller businesses often require buyers to reconcile several sources before they are comfortable that the reported earnings are real. In Australia, BAS summaries, bank data, payroll records, and general ledger extracts can all help validate the story.
Pay close attention to owner add-backs, margins, debtor quality, seasonality, and whether working capital needs are higher than the listing implies. If the seller has underinvested in maintenance, staff, or systems, current earnings may overstate sustainable earnings.
- Revenue trend by month and by customer
- Gross margin stability
- Normalised owner compensation
- One-off expenses versus recurring costs
- BAS support for reported sales where available
2. Commercial diligence
Understand how the business wins customers, what percentage of revenue is repeat versus one-off, how concentrated the customer base is, and whether demand is stable or highly cyclical. A business with a good broker memo but weak customer diversity can fall apart very quickly after settlement.
In the Australian small business market, customer relationships are often more personal and less contractually locked in than buyers expect. Test how much revenue would remain if the owner left tomorrow.
3. Operational diligence
Look at staff capability, rostering, process documentation, supplier dependencies, system maturity, and workflow bottlenecks. Many businesses work because the owner fills operational gaps manually. That is manageable if you are stepping in full time, but much riskier if you need a more delegated model.
If the business runs across multiple sites or relies on vehicles, machinery, or specialist equipment, inspect utilisation, maintenance discipline, and replacement needs as well.
4. Employment and people diligence
In Australia, employee obligations matter. Review wages, awards or enterprise conditions where relevant, superannuation payments, leave balances, key staff retention risk, and whether the business is overly reliant on a single operator, estimator, sales lead, or relationship manager.
If contractors are important to the operating model, assess whether they are genuinely independent or whether the practical arrangement creates hidden employment risk.
5. Legal, lease, and compliance diligence
Confirm legal structure, ownership, PPSR issues where relevant, lease tenure, assignment conditions, pending disputes, intellectual property ownership, privacy practices, and all sector-specific licences or approvals. A strong business can still be a poor acquisition if the lease is short or the key approval cannot be transferred.
For regulated sectors, verify who actually holds the licence or accreditation, how the regulator views a change of control, and whether there are any unresolved complaints, audits, or remediation items.
6. Tax and transaction diligence
Clarify GST treatment, asset versus share sale implications, working capital assumptions, tax lodgement status, and whether there are any historic ATO issues or payment plans. These items often shape the transaction structure as much as the price does.
You should also understand what employee liabilities, entitlements, and accrued obligations will transfer or remain with the seller under the proposed deal structure.
7. Transition diligence
A business can look attractive on paper and still become a poor acquisition if the handover is weak. Clarify training, introductions, process documentation, supplier transfer, customer communications, and how long the seller will remain available after completion.
Transition planning is especially important for businesses with strong local brand loyalty, owner-led sales, or operational know-how that sits in undocumented routines.
These resources are general information only. They are intended to support research and screening, not replace legal, tax, accounting, or transaction advice.
Related questions
A few quick answers that often come up when buyers are evaluating this topic.
What are the first documents I should ask for in Australia?
A practical starting pack is recent financial statements, BAS support where available, staffing information, lease details, major customer information, and a clear summary of the owner role.
Do all risks need to be solved before completion?
Not always. Some risks can be managed through price, working capital adjustments, training, retention terms, or transaction structure. The key is understanding which risks change the economics fundamentally.
Keep reading
These related guides cover the next questions buyers usually ask once they get through the basics.
Questions to ask before buying a business
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A practical list of broker and seller questions covering earnings quality, customers, staff, systems, and transition risk.
Read guideRed flags when buying a small business in Australia
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Common warning signs buyers should watch for when screening and diligencing small businesses in Australia.
Read guideAsset sale vs share sale in Australia
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A practical guide to the difference between asset sales and share sales when buying a business in Australia.
Read guideScreen more opportunities with a tighter acquisition lens.
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